3:07 AM · SOMEWHERE ON A NIGHT SHIFT

Someone just decided to speak up. ARIA picks up.

A 24/7 AI voice and web reporting line for HR, Legal, Compliance, Privacy and Risk teams. ARIA conducts the intake, asks the follow-up questions a trained reviewer would, and files a structured, reviewer-ready case in your portal by the time the call ends.

Book a DemoSee how it works
24/7Toll-free 800 numberNo menu, no hold queue
AnonymousBy defaultNo identifiers collected
Multi-languageIn the reporter's languageBy voice or on the web
Your brandReporter portalYour name, colors, and link
01 · The problem

How intake quality changes across methods.

Web forms

Depends on the reporter.

A web form only captures what a reporter happens to type. Important details like dates, witnesses, and context are easy to miss, and the completeness of the report depends entirely on what the reporter remembers in the moment.

Call center reps

Depends on the shift.

A call center rep captures what their training, shift, and workload allow. Two callers with the same concern can end up with very different records, depending on who answers the phone and how busy the line is.

ARIA

Same every time.

ARIA guides every reporter through the same thorough, policy-aligned intake, every time, at any hour. It asks the right questions in the right order and produces a complete, categorized, routed case file before the reporter leaves the session. The experience feels human. The consistency is machine-precise.

02 · How it works

Three steps. Nothing lost between them.

1

The employee reaches out

Voice, web, or QR code, day or night. ARIA answers in your name and detects the language automatically.

2

ARIA runs the intake

A structured conversation covering dates, location, witnesses, and prior occurrences, at the reporter's pace.

3

Your team opens a case

A complete file with a suggested category and severity, routed by your rules, with the audit trail already started.

See the full workflow →
ARIA voice intake02:14
This is the confidential reporting line for Your Organization. I'm ARIA, an automated intake assistant. You may give your name and contact information, or stay anonymous. Which would you prefer?
I'd rather stay anonymous for now.
That's completely fine. You can add contact information later if you change your mind. Please tell me what you would like to report.
Case file forming4821-QK
CategoryDiversionSeverityElevatedRoutingPharmacy ComplianceReporterAnonymous

ARIA states up front that it is automated, and identity is only ever shared if the reporter offers it. A human reviewer confirms every classification.

03 · The reporter's view

Your program, your branding, independently hosted.

A familiar-looking page, clearly separate from their employer, where reporters can file or follow up in their preferred language.

See the full product →
ariahotline.com/yourcompany
The branded ARIA reporter portal — a report form and live case status for a sample organization
What the reporter gets
Anonymous follow-upA reference number and access code, so a conversation can continue without a name attached to it.
Live case statusFrom received to under review, visible to the reporter without asking anyone.
An emergency noticeOn every page, directing anyone in immediate danger to emergency services first.
04 · What it costs

Pay for the channel
your program actually uses.

Most vendors charge by the employee and lock you into a bundle. ARIA prices by facility: no headcount, no forced channels. Enter what you pay now to see three years side by side.

Calculate your savingsUpdates as you type
Your current contract
How many people does your current contract cover?
employees
Your current vendor uses this number to set your price. ARIA does not; we price by facility.
What does your current vendor charge per person, per year?
$per employee / year
Your total annual invoice divided by headcount, all lines included. Smaller programs often pay vendor minimums, so the per-employee figure runs higher. At this headcount, that totals $8,510 per year.
One-time costs on that contract (optional)Charged once at the start of the contract. ARIA includes standard configuration.
Which contract term are you on?
We assume renewal increases of about 7% per year on 1-year agreements and 5% on 3-year agreements.
Your current hotline1,850 employees × $4.60, bundled (voice + web)$8,510
ARIA HOTLINE™ web reportingWeb reporting only · flat price, headcount never collected$3,990
You save, every yearNo headcount true-ups, and your rate is locked for your term.$4,520 / yr
Three-year total cost of ownership
CurrentARIAYear 1$8,510$3,990Year 2$9,106$3,990Year 3$9,743$3,990
Three-year total$27,359$11,970
Your three-year savings$15,389
Assumes your cost rises 7% per year at renewal. ARIA stays flat.
ARIA neverPrices per employeeForces a bundleHolds your data

Current-hotline figures reflect bundled voice and case management. The ARIA figure is the Basic base price; a voice channel and add-ons are quoted separately. Calculated from your inputs. An illustration, not a quote.

05 · Why teams choose ARIA

One workflow for every report, from first ring to final resolution.

ARIA replaces the patchwork of phone services, intake forms, email threads, and tracking spreadsheets most programs run on today.

Explore all features →
Always availableA voice line and branded web intake, 24/7, in multiple languages. No menu, no hold queue.
Reviewer-ready by defaultStructured case files with summary, suggested category and severity, routing, and audit trail.
Configured to your programYour categories, routing matrix, and templates, pre-built for six industries. No engineering.
A single workspaceCase queue, reviewer workspace, SLA tracking, and program reports in one portal.
06 · Who built it

“I built the reporting line I kept looking for as a buyer, with the rigor and accountability those programs require.”

MJMarla JacksonFounder, ARIA HOTLINE

Before ARIA, Marla spent 20 years on the other side of this decision: selecting reporting platforms, defending those choices to leadership, and answering for them when a case turned serious.

Marla knows exactly where those programs break, from having had to explain it.Read the founding story
07 · Next step

See ARIA HOTLINE® on your own program.

A 30-minute walkthrough with your categories, routing, and locations in view. Questions first? See the answers buyers ask for.

Book a demoSee pricing
Not ready yet? · Free download

Start your program on paper first.

A sample employee reporting policy with nine sections, from purpose and scope through intake, investigation, and governance. Ready to adapt, sent to your work inbox.